There are times when a customer does not turn up and also forgets to cancel.
Hakema.io allows marking such bookings as No-show. (Note: Currently the customer is not informed and this data is collected for your reporting purposes only).
When you mark an appointment as No-Show, it is not counted towards your monthly sales statistics.
Here is how you can mark a booking for No-show.
- Login to your Hakema account
- Find the booking you want to mark as No-show. Click on it and it will show the following pop-up.
- Click on the Mark this as No-show. When you mark the booking as No-show, it turns yellow in the calendar (see below).
