Hakema.io Help Center
Enter your search term here...
New support ticket
Check ticket status
What is Hakema.io?
Why should I offer online bookings when phone is good enough for me?
What is Hakema.io for Car Detailers?
What is in the 30 day free trial?
Will Hakema.io work if I have several staff or workers in my business?
View all 9
Getting Started Guide
How do I change my email address and/or phone number on my account?
How do I add Booking on my webpage or website?
Where can I find instructions on how to add Booking to my website or blog?
How do I add Hakema booking widget to my wordpress site?
View all 9
Managing your business
The system doesn't accept my email address, what should I do?
How can I share my business information on my Social Media?
Staff or Resources
How do I add staff members or resources?
How do I set availability of any staff or resource?
How do I mark time for vacations or other time off?
How can I add breaks for a staff memb?
How do I add my services?
How can I change prices of the services?
Is it possible to close or disable only one or more services?
How can I add additional services?
How can I enter a booking manually in case a customer calls?
How can I cancel an existing booking?
How to reschedule an existing booking?
Can I define cancellation time for my bookings?
How can I see my bookings on-the-run on my mobile?
View all 14
Can I send email to a customer through Hakema?
How do I add new customers to my customer register or database?
How do I search for a customer in my customer lit?
How do I edit a customer's email address?
What information about a customer is stored?
View all 7
Marketing & Promotions
How do I create a promotion?
How can I share my promotions to my Social Media?
Can I send my latest promotions to my customers?
How to create and send SMS campaign to your customers?
What is Automated Marketing Followups?
View all 6
How does it work?
Can I select how long my gift cards are valid?
Do I also need to use the Hakema booking system?
How can customers buy my gift cards?
How are the gift card details available for the buyer?
View all 9
How does the Rating & Reviews work in Hakema?
Can customers see my ratings when they make bookings?
Can I share my reviews?
What is Booking Period?
What is Booking Mode?
What is Preparation Time?
What is Buffer Time and why it may be needed?
How to TURN ON/OFF my SMS notifications?
View all 8
What is Dashboard useful for?
What is a loyalty signup?
Plans, Pricing and Billing
Where can I find the plan and their prices for Hakema.io?
Why Hakema.io subscription plans are based on staff or resource?
How does the monthly or yearly subscription billing work?
How do I pay online for my Hakema subscription?
Do i have to pay VAT (Value Added Tax)?
View all 11
How to add Hakema.io to your Facebook page?
How do I install Hakema Facebook Application on my Facebook page?
Can I cancel anytime from Hakema Marketplace?
How can I change my business Opening Hours?
My customer has cancelled the booking, do I still need to pay?
Why do you market my business for free, what is the catch?
What is a Lifetime Free Listing on Hakema Marketplace?
View all 6
Help Desk Software
by Freshdesk Support Desk